About Community Composting
How can I participate in community composting?
There are two ways to participate in our community composting program. You can either drop your food scraps into the grey bin at our farmstand, or if you live within our local delivery area, you can arrange for us to pick up your food scraps.
Is there a cost to participate in community composting?
No, there is no cost to participate in our community composting program. However, we do charge a small fee for food scraps that we pick up. Food scrap pick ups are also subject to our minimum order requirement for local delivery.
How can I arrange a food scrap pick up?
Simply select the food scrap pick up option from our web store when you are placing your order, and then leave your food scraps outside on the following Thursday.
What can I compost?
Essentially, anything that was once alive (like a plant or an animal) can be composted, but different composting facilities may have different rules for what can and can’t be composted. To see what materials we do and don’t accept on our farm, consult this PDF.
How much can I compost at once?
There is no limit to how much can be dropped off at the farmstand at once. For food scrap pick ups, we ask that our customers notify us if there will be more than a 5 gallon bucket full of food scraps on any pick up date.
How should I store my food scraps between pick ups?
Our family uses a 5 gallon pail with a gasketed lid to store food scraps. We’ve also put together this PDF with tips and tricks for storing food scraps.
About Local Delivery
Am I eligible for local delivery?
To see if your address falls within our local delivery area, click here.
Is there a minimum order?
Yes, there is a $20.00 minimum order for local deliveries.
When will my order be delivered?
Deliveries are made on Thursdays to those in the Malone area and on Saturdays to those in the Saranac Lake area.
What is the cut off time to place my order?
Orders must be placed by noon on Wednesday to be delivered on Thursday and by noon on Friday to be delivered on Saturday. Any orders placed after this deadline will be delivered the following week.
What if I’m not going to be home to receive my delivery?
If you’re not going to be home to receive your delivery, we ask that you leave a cooler outside to keep your order cool.
About Our Products
Are any of your products Certified Organic?
No, none of our products are certified organic. While we employ many organic practices on our farm, we also draw upon some of the technological advances of conventional agriculture to do what we believe is right for our animals, people, and the planet.
Do your soaps contain palm oil?
Yes, all of our bar soaps contain palm oil. However, we source our palm oil exclusively through Palm Done Right, so it is completely deforestation free and wildlife friendly.
How long does a bar of your goat’s milk soap last?
It completely depends on your water type, how you use the soap, and how you store the soap when it is not in use. For our family, a bar lasts about two weeks in the shower (stored on a slotted soap rest for proper drainage).
Where can I purchase your soaps?
Soaps can be purchased through our website, through our Etsy shop, at our farmstand, at the farmers’ market, or from any of these retail locations.
About Visiting Our Farm
Can I bring my dog?
While we love dogs, we do not allow people to bring pets to the farm under any circumstances. This is for both the safety of our livestock, and the safety of the pets, as we have working livestock guardian dogs on the premises.
Are there restrooms available?
During our peak season (generally June through September) we have a portapotty available that all customers are welcome to use.
What methods of payment do you accept at the farmstand?
We accept cash, check, Venmo, or PayPal. You can also place an order for pick up through our website, where we accept credit and debit cards directly.
What if it rains on the day of my farm tour or immersive farm experience?
We can still hold farm tours and immersive farm experiences in light rain, but if the weather is going to be exceptionally poor, we will reach out to you to reschedule your activity for a better day.
What should I bring to my farm tour or immersive farm experience?
We recommend bringing bug repellent, sun protection, and closed toe footwear.
Why do I have to wear boot covers during my farm tour or immersive farm experience?
Providing boot covers for visitors to wear while on the farm is just one of the many biosecurity measures that we employ to protect the health of our animals and crops. We want to ensure that pathogens are not transmitted to our farm on the soles of visitors’ shoes.